Carpeting and flooring company Mohawk Industries sought to expand its SAP HANA environment to deliver greater business value and support critical operations. To achieve this expansion, Mohawk sought
Choose an infrastructure platform that lets you optimize your SAP environment and operations while preparing you for the future. Through trusted technologies, investment protection, and flexible innovation, Red
Across industries, companies use SAP® applications to run their business operations. Migrating your SAP environment presents an opportunity to modernize your underlying IT infrastructure with cloud technologies to
Just how happy are your employees? Do they enjoy their work? Do they often go above and beyond to ensure that your customers are happy? Perhaps more importantly,
What type of customer experience does your company deliver from outbound to inbound? Is it consistently positive? Are you in control of the conversation? When you start looking
How can agents stay productive while working remotely? Remote work has quickly gone from a trend to a necessity, and the speed of this shift has hit the
Communication is often considered the lifeblood of business. However, many business functions can continue without phones. This is not the case with a contact center. If a disaster
As your organization navigates potential emergency situations that force agents to work remotely, RingCentral is uniquely positioned to help you continue to work as a team to serve
How enabling agents to work from home can not only get you through a disaster or a pandemic, but can also improve your overall customer experience and agent
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