ServiceNow, Inc engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform….
In line with this, the increasing network complexity, including the rise of cloud computing, the Internet of Things (IoT), and other emerging technologies,….
There’s no customer experience without artificial intelligence (AI). Join us to watch Zendesk CTO Adrian McDermott lead us in an engaging presentation focused on AI’s next frontier. its
Depending on the size of your support operations, it might seem easier to stick with a single communication channel and to focus on providing really great support there.
During the pandemic, companies across industries were challenged: spread thin, understaffed, and often under-resourced. That left many at risk of providing lackluster customer service experiences. But while businesses
Does your company want to do more with less? Curious how leveraging self-service and automation can both help streamline operations and improve the overall customer experience? Download our
Let’s take a moment to recognize how hard customer service teams work to keep your customers happy. That’s a big mandate even during the best of times. Today,
Unity is a development platform that empowers creators worldwide to build real-time 3D projects across the games, animation, automotive, and architecture industries. After a period of explosive growth
Conversational artificial intelligence (AI) is a set of technologies that can recognize and respond to speech and tezt inputs. In customer service,the term describes using AI-based tools—like chatbot
Business-related AI holds lots of promise, and is changing how we work, travel, and communicate. While it’s all still quite new and proven only for some specific use
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