Modernizing Customer Service Quick Guide

ServiceNow | Cloud & Virtualization, Collaboration, Productivity, White Papers | No Comments

Frustrated by the limitations of CRM and reactive service? Discover a holistic new approach to delivering customer service that can help your business reach new heights of service excellence.

Despite best efforts, is your customer service team struggling to become:
• More efficient?
• More proactive?
• A strategic asset?

This whitepaper, A Quick Guide To Modernizing Customer Service, introduces Customer Service Management and explains how it can help you streamline service workflows, identify the root causes of problems, and transition from reactive to proactive service strategies.

Complete the form for immediate access
Country*
Business Email*
Full Name*
Company Phone (No Mobile Phones)*
Job Title*
Business Primary Area of Focus (Job Role)
IT Primary Area of Focus (Job Role)
By registering for this asset, you agree that the Advertiser or Sponsor and its partners may contact you about their products, services and offerings and other offers that may be of interest to you.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Complete the form for immediate access