It’s time to consumerize service delivery. A self-service experience helps IT and business users do more, and do it better, at a lower cost. This eBook, “Consumerize the
Healthcare organizations are under intense pressure to deliver the highest- quality patient care while complying with state and federal regulations and reducing clinical operation costs. As a result,
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model. This trend enables seamless use
The biggest problems with on-premise PBX systems revolve around manageability, flexibility, and cost. When replacing a legacy system, the basic cost of getting a new system up and
Disaster recovery and business continuity plans to prepare for catastrophic events have become must-haves for most companies, and are even mandated in certain industries. However, if you operate
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time.
Along with the cost and difficulties of maintenance, an aging PBX may lack the flexibility to handle growth or support a mobile workforce. Many businesses already rely on
Whether you have a second location across town or 100 sites spread across the country, seamless connectivity across all your locations delivers a number of benefits. Unfortunately, conventional,
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they
Tracking and managing physical and virtual assets using separate systems of record is a time-consuming, labor-intensive, error-prone chore. Read Eight Tips for Winning the IT Asset Management Challenge
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