Each interaction between your employees and your service desk affects the reputation of the entire infrastructure and operations (I&O) team. To delight (or, as we like to say,
The old ways of implementing security and compliance mandates are no longer acceptable and the risk of high profile breaches has never been greater. Read this white paper
Today’s service desks must evolve to stay relevant, users expect to request help from IT support in the same way they shop, bank, or update their profile status.
In this paper, Taneja Group presents an evaluation of the end user computing (EUC) market vendor landscape for enterprise customers. Our objective is to evaluate enterprise EUC (including
What is desktop transformation? What role can it play in your organization? And what benefits can it deliver to your IT team and your employees? In this brief,
The need for SSL Certificates has moved well beyond the “buy” page to core functions of the enterprise. SSL Certificates are used to protect remote employee and partner
Businesses face an increasingly complex set of threats to their Web applications – from malware and advanced persistent threats to disgruntled employees and unintentional data leaks. Although there
Ensure that you are using TLS/SSL certificates in the most secure manner. Read this whitepaper for an in-depth breakdown of the top 10 TLS/SSL client, server and application
If you’d like to better understand Website Security or know somebody else who should, Website Security for Dummies is the book you’ve been waiting for. Symantec demystifies the
Certificates are for more than just Web servers – and code-signing certificates in particular can make your enterprise more secure, make your software more accepted, and even stop
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