Yesterday’s siloed approach to performance monitoring is failing the needs of today’s hybridized and software-defined environments, necessitating a new, unified and blended view of performance domains. In order
Enterprises are adopting hybrid clouds and software-defined infrastructure to accelerate their ability to deliver scalable applications in a very competitive business environment. These new architectures are extremely complex,
If you’re the head of IT, there’s a good chance an executive at your organization will ask questions like, “How many support requests have we received this month?”
Since 2007, ServiceNow has continued to experience impressive growth, in terms of both its traction in the market and the functionality offered by its IT service automation solution.
You know more than anyone that managing the IT service desk is a challenging job—and one that’s getting more demanding by the day. New devices and apps, mobility,
You know more than anyone that managing the IT service desk is a challenging job—and one that’s getting more demanding by the day. New devices and apps, mobility,
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they
Enterprises all over the world are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. CIOs can shift their attention from maintenance
The value that can be derived from analyzing Big Data is well known: cost savings, productivity gains, and compelling customer insights are but a few of the benefits.
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