A unified communications platform elevates employee productivity and experience while also boosting your customer experience. In this eBook, you’ll learn:• How a cloud business phone system can enhance
In order to stay profitable and relevant, successful retailers are focusing on customer experience (CX) to set them apart. They train employees to look beyond the walls of
This webinar will cover questions that organizations should be thinking about: • What are the key benefits and drivers for moving to UCaaS?• What are the architectural options?•
With the launch of the RingCentral Video platform to unify collaboration across a modern business environment, ensuring secure and private communications is a top-of-mind concern for business users
Integrations today and tomorrow The modern enterprise relies on an array of different tools to boost productivity, automate workflows, provide customer relationship management and support, and manage communications
Introduction to telephony in Microsoft Teams Since November 2019, the number of daily Microsoft Teams users grew from just 20 million to a staggering 75 million—a result of
This report highlights how fostering employee engagement enables firms to improve CX results, achieve operational efficiency, and influence the financial health of the business.
In today’s digital economy, the timely and secure flow of information between customers, partners, employees and businesses is crucial for organizational success. Business to Business (B2B) integration and
Are you wondering what the new year has in store for retailers? With the unsurmountable changes experienced in 2020, changes that we are still experience to this day,
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