The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common
IT Service Management (ITSM) is changing dramatically in scope and value in many IT environments, according to EMA industry research. And yet in some IT organizations, ITSM remains
It’s time to consumerize service delivery. A self-service experience helps IT and business users do more, and do it better, at a lower cost. This eBook, “Consumerize the
Along with the cost and difficulties of maintenance, an aging PBX may lack the flexibility to handle growth or support a mobile workforce. Many businesses already rely on
Whether you have a second location across town or 100 sites spread across the country, seamless connectivity across all your locations delivers a number of benefits. Unfortunately, conventional,
When they’re not working, your employees use the latest consumer services to get what they need. They use Amazon for shopping, OpenTable for dinner reservations and Uber to
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they
Tracking and managing physical and virtual assets using separate systems of record is a time-consuming, labor-intensive, error-prone chore. Read Eight Tips for Winning the IT Asset Management Challenge
The IT Revolution is happening and the time for change is now – don’t settle for inflexible systems built on legacy technology. Download this white paper for information
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