Carhartt’s Service Automation Solves Onboarding New Retailers Process

Getting products into retail stores is an essential part of the go-to-market strategy for Carhartt, Inc., America’s premium work wear brand company since 1889. Adding a new retailer involves a review, negotiation, approval and on-boarding process requiring multiple people and departments. Routing paperwork and approvals was done manually through email and physically delivering documents from one person’s desk to another’s. It was clear that reliance on email and in-person communication was inefficient and would not effectively scale. Working proactively, IT knew they could speed up the process and add transparency and accountability to change the way work was done. Download to read more.