Dell: Empowering Caregivers

Today’s technological momentum is good news for healthcare, and it holds the promise of real change for an industry that desperately needs it. But it’s also important to remember that while technology can be a powerful catalyst, it is merely a tool. And technology’s potential benefits will only be fully realized if it is used in support of the people and processes that deliver care, and the patients that receive it.

This white paper examines how three leading healthcare organizations – FHN, SwedishAmerican Health System and Tufts Medical Center – successfully aligned their people, processes and technology to transform their care delivery.

Through these real-life examples, we explore the importance of Empowering Caregivers, the work of transforming the processes and culture of healthcare. This critical stage of Information-driven Healthcare is made possible by first Unlocking Information, the digitization of clinical and operational data once trapped by paper-based processes. And it lays the groundwork for Unleashing Innovation, which holds the potential to radically redefine the way healthcare is delivered for decades to come.

Taken together, we believe these steps can change the way hospitals are administered, improve access to healthcare services, and support doctors and nurses in making better decisions. Because when hospitals have the right information, in the right hands, at the right time, they deliver better outcomes.

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